About Prompt Supply 2011

21+ Years of Quality, Trust, and Innovation

Building Excellence Since 2004

Established in 2004, Prompt Supply was founded to deliver reliable, high-quality furniture and stationery solutions across Uganda. From a focused local operation, the company has grown into a trusted manufacturing and supply partner for banks, universities, NGOs, and corporate institutions nationwide—driven by consistent quality and dependable service.

Today, Prompt Supply operates a modern furniture manufacturing facility with advanced machinery and a skilled workforce, enabling the design and production of durable, custom office and home furniture. The company also executes large-scale institutional projects and supplies ergonomic office seating in bulk through its Vidax Series.

In addition, Prompt Supply is a recognized distributor and importer of premium stationery brands such as DOMS, OSALO, and Kangaroo. Serving clients nationwide, including up-country locations, the company provides end-to-end solutions—from manufacturing to delivery and installation—guided by core values of quality, integrity, innovation, and customer satisfaction.

Prompt Supply Building

Our Mission

To provide exceptional furniture and stationery solutions that enhance productivity, comfort, and creativity for homes, offices, and educational institutions across Uganda.

Our Vision

To be East Africa's leading provider of innovative, sustainable, and high-quality furniture and stationery products, known for excellence and customer satisfaction.

What We Stand For

Quality First

We never compromise on quality. Every product meets rigorous standards before reaching our customers.

Customer Focus

Your satisfaction drives everything we do. We listen, understand, and deliver solutions that exceed expectations.

Innovation

We continuously evolve, adopting new technologies and designs to stay ahead in our industry.

Sustainability

Environmental responsibility guides our manufacturing processes and material sourcing decisions.

Integrity

Honesty and transparency in all our dealings build trust with customers, partners, and employees.

Excellence

We strive for excellence in every aspect – from product design to customer service and delivery.

Key Milestones

2004

Foundation

Prompt Supply 2011 established in Kampala

2005

Expansion

Opened Furniture division to serve homes and offices

2015

Regional Growth

Expanded operations to serve East African markets

2022

Manufacturing Facility

Established Namanve factory for furniture production

2025

ISO Certification

Achieved ISO 9001 quality management certification

2025

Digital Transformation

Launched e-commerce platform and online services

2026

Continued Excellence

Serving 5,000+ satisfied customers across Uganda

Meet the People Behind Our Success

Our dedicated team of professionals works tirelessly to deliver exceptional products and services to our valued customers.

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Team Members
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Skilled Craftsmen
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Ready to Experience the Difference?

Visit our showrooms or contact us to learn more about our products and services.

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